Terms of Service

SwansHvH — Terms of Service

Last Updated: September 18, 2026

By purchasing, downloading, or using any product from SwansHvH, you agree to the following Terms of Service. Please read these terms carefully before completing a purchase.

1. Digital Products

All products sold by SwansHvH are digital products. After a successful purchase, the customer receives access to the purchased product according to the delivery method provided by the store.

Digital products may include, but are not limited to:

• CS2 configuration files
• Configuration presets
• Keybind setups
• Product-specific settings
• Other digital gaming-related files

2. Purchases & Payments

All prices are displayed on the store at the time of purchase.

By completing a purchase, you confirm that:

• The information provided during checkout is accurate.
• You have permission to use the selected payment method.
• You understand that you are purchasing a digital product.

SwansHvH reserves the right to refuse or cancel an order in cases of suspected fraud, payment abuse, chargeback abuse, or other unauthorized activity.

3. Refund Policy

Because our products are digital goods that may be delivered immediately after purchase, all sales are generally final once the product has been delivered or accessed.

Refund requests may be considered at the sole discretion of SwansHvH in cases such as:

• Duplicate purchases
• Failed or incomplete delivery
• Significant technical issues directly related to the purchased product

Refund requests based solely on personal preference, failure to read the product description, or incorrect configuration of the customer's own system may be denied.

4. Product Usage

Customers are responsible for understanding the product description and requirements before purchasing.

SwansHvH does not guarantee that a product will:

• Work with every system or configuration.
• Remain compatible with future game, software, or platform updates.
• Produce a particular in-game result.
• Prevent account restrictions, suspensions, or other actions taken by third parties.

Never modify product files or settings unless the product instructions specifically allow it.

5. Game & Platform Rules

Customers are solely responsible for complying with the rules, terms, and policies of Counter-Strike 2, Steam, Valve, and any other relevant platform or service.

SwansHvH does not encourage or guarantee any use that violates third-party terms of service.

Any consequences resulting from the customer's use of a product are the customer's responsibility.

6. Account & Security

Customers are responsible for maintaining the security of their accounts and purchased products.

Do not share purchased files, licenses, download links, or other access credentials with third parties unless explicitly permitted by the product's license.

Unauthorized redistribution, resale, leaking, or sharing of SwansHvH products is prohibited.

7. Intellectual Property

All SwansHvH products, branding, logos, graphics, written content, and original configuration files remain the property of SwansHvH or their respective owners.

Purchasing a product grants you a personal, non-transferable right to use the product. It does not transfer ownership or intellectual-property rights to the customer.

8. Updates & Compatibility

Products may receive updates, fixes, or adjustments when SwansHvH determines they are necessary.

Updates are not guaranteed indefinitely and may depend on changes to CS2, third-party software, or other external factors.

A product working at the time of purchase does not guarantee permanent compatibility.

9. Chargebacks & Payment Disputes

Attempting to obtain a refund through a payment provider after receiving and accessing a digital product without first contacting SwansHvH may be treated as an unauthorized chargeback.

Fraudulent purchases, payment reversals, or intentional abuse of the refund system may result in the suspension of access to purchased products.

10. Limitation of Liability

SwansHvH is not responsible for losses, account restrictions, bans, data loss, hardware issues, software conflicts, or other damages resulting from the use or misuse of purchased products.

Products are provided on an “as available” basis without guarantees of uninterrupted operation or compatibility.

11. Changes to These Terms

SwansHvH reserves the right to modify these Terms of Service at any time.

Updated terms will apply to future purchases from the date they are published. Customers are responsible for reviewing the current Terms of Service before making a purchase.

12. Contact

If you have questions regarding an order, product, refund, or these Terms of Service, please contact SwansHvH support through the official support channel provided by the store.

SwansHvH
Premium CS2 Configs & Digital Products

By purchasing from SwansHvH, you acknowledge that you have read, understood, and agreed to these Terms of Service.