Refund Policy

We want you to be completely satisfied with your purchase. Because our products are digital goods delivered instantly, please read this policy carefully before purchasing.

1. Digital Products

All products sold are digital goods (configuration files, presets, and related digital content). Once a product has been delivered or accessed, it cannot be returned.

2. Refund Eligibility

Refunds may be considered at our sole discretion in the following cases:

• Duplicate purchases of the same product
• Failed or incomplete delivery
• Significant technical issues directly related to the product

3. Non-Refundable Situations

Refunds will not be granted for:

• Change of mind or personal preference
• Failure to read the product description before purchase
• Incompatibility with the customer's own system or configuration
• Products that have already been downloaded or accessed

4. Refund Process

To request a refund, contact our support team with your order details. Approved refunds are processed within 5–10 business days to the original payment method.

5. Chargebacks

Initiating a chargeback without first contacting support may result in suspension of access to purchased products.

6. Contact

For refund inquiries, please reach out through our support channel.